Policies, plainly

Appointments are booked online with your barber of choice. Every price is shown before you confirm your booking. The payment options currently available are:

• Pay the full service price online.
• Pay at the barbershop. No payment is collected online and there is no online booking fee.

Online payments include an optional tip and a flat $1.00 booking fee per checkout. Online card payments are processed by Stripe — your card details never touch our servers.

Tips go 100% to your barber. You can book several appointments with the same barber on the same day (for example, you and your kid) in one payment.

Free cancellation until 24 hours before your appointment — payments already collected are refunded, including any tip and the booking fee, when the whole visit is cancelled in time.

For prepaid appointments cancelled after the cutoff, the deposit is non-refundable (full payments are refunded minus the deposit portion), the tip is returned when your visit is cancelled, and the booking fee is kept. No-shows are not refunded. If the shop ever has to cancel on you, you're refunded in full — fee included.

You can cancel or reschedule from the manage link in your confirmation email or from your account. The exact refund is always shown before you confirm a cancellation.

We collect only what booking needs: your name, email, and phone number, plus your appointment history. Card details are handled entirely by Stripe. We use your contact details to send booking confirmations, reminders, and (only if you opted in) text messages — never marketing lists we sell or share.

Want your data removed? Email us and we'll anonymize your booking history. Reviews you post display your first name and last initial only.

Walk-ins are welcome whenever we're open (Tue-Sun 09 AM - 8 PM · Closed Mondays), but booked appointments take the chair at their time. Running late? Call us — after 15 minutes we may need to treat the slot as a no-show so the next customer isn't kept waiting.